In the current scenario, there is not a single person who thinks their life without a mobile phone. The dependency rises, especially when after the arrival of smart phone. The device has become the most important part of our lives. People started doing their work with smart phones and tablets; with other work the ability to print directly from smartphones and tablets has become increasingly important. It is very helpful to print from smart phones but some users meet issues when trying to print from a mobile device to an HP printer. Fear not, if you face the equivalent issues, this comprehensive troubleshooting guide will help you to fix them.
Methods for troubleshooting HP printer not printing with Mobile:
It is mandatory to connect the printer and the mobile device both devices with same internet for printing a document. So, after encountering the printing issues, the first step is to check the printer’s internet connection settings and the mobile’s connection to confirm that both devices are connected to the correct network. After checking the connection setting further go for other troubleshooting processes for fix issues with the HP Printer not responding to print.
Method 1: Restart Devices:
A simple restart can fix most of the electronic issues. First, unplug the HP printer from the power source then turn off it and wait about 30 seconds. After that, restart your mobile device and similarly wait for some time, and then turn on both devices and try printing again.
Method 2: Update Printer software:
Most of the time outdated printer software can create issues while printing and also the outdated software is not compatible with mobile devices. So, whenever facing compatibility issues then, check the software updates, if updates are available for your HP printer, and install them. After updating the software, check the connectivity and try to print. If the problem persists then go for further troubleshooting methods.
Method 3: Update Printer’s Driver:
It is always suggested to use an updated app or driver on your mobile device to link with the HP printer. So, if you face trouble printing with HP printer from your device, then make sure that you use an up-to-date app or printer driver. Just, visit the Play Store or App Store, or otherwise HP’s official website to download the latest version of the printer’s driver and then install the same. After installing check the compatibility with your printer model by giving print command.
Method 4: Check Printer’s Settings:
HP printer setting is also a big factor for printing any document properly. If there is any issue with HP Printer not responding to print from mobile devices. So, access the printer’s settings menu from its control panel or a web browser and enable features Wi-Fi Direct or HP ePrint, if available.
Method 5: Use HP Smart App:
HP Smart app, is the most compatible for printing a document from mobiles. The app is very useful and specially designed to simplify printing from mobile devices. So, you need to download the play store or HP Smart application.
Conclusion:
Verifying printer compatibility, resetting printer network settings, checking mobile device settings, and troubleshooting printer software are more methods to fix issues with HP Printer not responding to print commands from mobile devices. After trying all the above steps, the final step is to contact HP Support for troubleshooting assistance and fix the issue.