A printer is one of the important tools for an office tool for printing documents. Having issues with a printer is not a big deal until it creates issues and stops printing when we need an urgent printout. Even though the situation is simple and common although it feels very frustrating for a user, various factors are responsible for causing this common issue like the printer is not communicating with the computer. If your ‘HP Printer not communicating with the computer’ then you are at the right place. Here is a comprehensive guide to help you diagnose and fix the issues with your HP printer and computer. First, let us diagnose the factors to create such issues with your printer.
The common factors that create issues with HP printers not communicating:
- Issues with Power support.
- If the Printer displays any error messages.
- Paper jam.
- Insufficient Ink in the cartage.
- Wi-fi or USB connection problem with the internet.
- Outdated or back-dated printer driver.
- Issues in Printer settings.
- Firewall and Antivirus Settings, etc.
Troubleshooting issues with the HP Printer not communicating with the computer:
HP printers not communicating with the computer is a very common issue and almost every person who uses a printer regularly may face such situation printing issues once in their lifetime. Outdated software can create printing issues and printers are not responding to the printing command. Update the driver and then go for further troubleshooting procedures to fix issues with the HP Printer not communicating with the computer.
Remove error message:
If the printer displays any error message means there is anything wrong is the printer. Remove the error message or warning light and try to fix the issues.
Solve Paper Jam or Ink issues:
Open the printer’s cover and check the paper jam issues when the paper jam is in the printer it will not print. So, fix the paper place the paper properly in the paper tray, and process the printing. Furthermore, double-check the printer’s cartage, if insufficient ink or low toner levels may also create issues. Change the cartage and try to fix the issues.
Fix Connection issues:
Most of the time printers are connected either through wi-fi or through USB or Ethernet. A low internet connection is also an issue for printers not communicating with the computer. So, make sure that the printer and the computer both the devices are well connected to the internet either via wi-fi or via USB cable by restarting the router checking the internet speed, and trying to fix the printing issue.
Check Printer Settings:
A misconfigured setting also creates issues with printing. So, always set your HP printer as the default printer for a good result. Furthermore, clear the print queue and place a new print command.
Firewall and Antivirus Settings:
A firewall or antivirus software might block the printer from communicating. So, temporarily disable your firewall or antivirus software and try to print. If it works then you may need to add an exception for your printer in the firewall or antivirus settings.
Final words:
Hope, after going through all the above troubleshooting steps you can able to fix your printer issues. If not, then go for an advanced troubleshooting process where you need to download and run a tool called ‘Scan Doctor’ provided by HP printer that can help you diagnose your printer issues and fix them. Furthermore, you can also go for online support for model-specific troubleshooting steps to fix the issues.