If you have an HP printer, and you need to receive fax documents, but you can’t receive faxes? Don’t worry about the issue HP Printer Not Receiving Faxes. At that moment you should have not been frustrated. Firstly it’s necessary to determine if your HP printer model has fax-enabled capabilities to get fax documents. If you find yes, that your multifunction HP printer does come with fax capabilities, then you can hassle-free use fax equipment to permit it to fax.
Here is how you can solve the issue of HP Printer not receiving faxes with the best troubleshooting methods. Read this guide to learn further details to fix this issue.
Quick Methods to Fix HP Printer Not Receiving Faxes Issue:
Verify the Fax Machine is Turned ON:
HP Printer Not Receiving Faxes problem could be faulty when your fax machine is not turned on. Then verify your fax machine is turned on and not disconnected. Also, you could try faxing back to the sender or another fax machine.
Verify Fax Recipient’s Number is Correct and Updated:
When you are Printer is not receiving faxes, then it could be due to a mistyped phone number or the number you’re trying to reach is no longer in use. Then, verify if your recipient’s phone number is right and up-to-date.
Check HP Printer Phone Line, Jack:
Still, the issue occurs with HP Printer Not Receiving Faxes, and then another reason could be the loose connecting cable. Check your HP printer for an in-built telephone or phone jack, which lets you connect a landline to your printer. Then, double-check the connection and phone cable to see if it’s loose or not. In case, if you find a phone cable is loosely connected, then connect it properly.
Clean Fax Machine:
Often a dirty fax machine may outcome in several issues that typically affect the scan print quality and receiving/sending fax. Try cleaning your Fax Automatic Document Feeder (ADF) plus corona cables can aid in repair difficulties associated with poor print, scan quality and printer receiving issues.
Verify Your Fax Machine Settings:
HP Printer Not Receiving Faxes problem often also arises due to the printer’s fax settings. So you might require correcting or updating your existing fax configurations to solve the issue because maybe your fax machine’s receive mode settings are not correct. Ensure the proper settings for your fax machine are correct to receive Fax and the mode settings to manual or auto. Ensure your fax machine settings will differ per your Printer model.
Verify for Intrusion System:
If you yet having issues with your fax machine like HP Printer is not working or receiving faxes. Then ensure that, if you are using a PBX system, the ring signals may require to be reconfigured. You can also try disabling any voice messaging services or using an enthusiastic fax line, and then see if the problem is fixed.
Perform a Power Reset:
If this issue HP Printer not receiving faxes still occurs, then you must try to perform a power reset on your machine. To do this, follow these instructions:
First, remove all plugged connections and press the turned-off button.
Wait for at least 40-50 seconds before rejoining the cables.
After that, then turn on the Printer machine.
Then your Fax device is prepared to send and receive another fax.
Conclusion:
In case, you still keep having issues HP Printer Not Receiving Faxes, so why not get instant help by contacting an HP professional? You can call an HP customer service phone number anytime from anywhere and instant talk to proficient experts to get complete guidance to solve HP printer-related issues.